User Guide: Recording Manager
Access all of your recorded Event, Event Answered, and Scheduled
audio conferences via the Recording Manager. This User Guide
describes the steps involved to use this tool. If you need
additional assistance contact Customer Service at 1.877.709.8255 or
Recordings can not be retrieved until 30 minutes AFTER the
conference has ended.
To access recordings for our Reservationless service please view
Dashboard User Guide.
- Go to Recording
- Log in with your account email address and password
- The user Login is the contact email address
associated with your account
- The Password is the Conference ID used to
record the conference.
- Once you log in, all of the conferences you have recorded under
that conference will appear.
- Select from the list of conferences the recording you want to
You can retrieve your recordings in a number of ways:
- Download an MP3 file
Right click on the file name, and click "Save Target As"
- Stream via your web browser
Click Recording link, player will open in new window
- Email MP3 file to the contact email
Click Email to send
NOTE: Files are available from our website
for 30 days.