24/7 Customer Service

Do you have questions concerning the use of a particular product? Comments or feedback on our services, or general inquiries? Our Customer Service Representatives are available 24/7 to answer all of your conferencing questions.

Call (877) 709-8255
Int'l (302) 709-8255
Fax (302) 224-8500

Support Guides

Browse our library of product Quick Start and User Guides to learn more about our products. All of our audio, video, and web conferencing solutions are designed to be user-friendly and intuitive to make getting started easy.


Questions about your account? Our representatives are standing by. Speak with our accounting staff about your billing and invoice questions. Business Hours 8:30 AM - 5 PM EST.

Call (888) 709-7060
Int'l (302) 709-8270
Fax (302) 709-8241

Tools Support

The Conference Group gives you maximum control over your meeting, presentation, or online conference. Make sure you're getting the most out of your tools to maximize productivity and easy use. View our user guides for tips on using these tools.

Account Support

Learn more about our products with help from our Account Support Specialist. We are eager to set up a demo of our products or to answer your questions regarding any of our services. Business Hours 8:00 AM - 5 PM EST.

Call (877) 263-4047
Int'l (302) 709-8306

Star Commands

Your phone's touchpad is the controller for your meeting. Learn how to use it with this directory of different star commands, available to both Leaders and Participants. Select your plan option below for a list of appropriate star commands.